Legal / Privacy
This policy explains how Roseau Events Planning may collect and use information when you contact us or request event planning services.
We may collect your name, email address, phone number, event type, event date, event details, and any information you choose to share through forms, email, phone, or social media messages. When you submit the consultation form, we also record that you checked the contact-consent box and the time of your inquiry.
We use submitted information to respond to inquiries, schedule consultations, prepare proposals, coordinate services, communicate about your event, improve our website, and maintain business records. If you submit the consultation form with the required consent, we may contact you at the phone number you provide by call or text to assist with your event inquiry and follow up as soon as reasonably possible. This may include automated dialing technology and calls using an artificial, prerecorded, or AI-generated voice. This is for inquiry follow-up, not marketing messages. Message and data rates may apply and message frequency varies. You may withdraw contact consent at any time by replying STOP to a text or contacting us by any reasonable method, including calling 786-945-7780 or emailing [email protected]. Consent is not a condition of purchasing goods or services.
We do not sell personal information. We use service providers to operate and secure this website and deliver requested communications. Cloudflare provides hosting and Turnstile bot protection; Turnstile may process signals such as IP address, TLS fingerprint, browser user-agent, sitekey, and the site origin to detect automated activity. See Cloudflare's Turnstile Privacy Addendum. Google may process inquiry details to deliver email through Gmail SMTP. We may also share relevant event information with trusted vendors when needed to prepare recommendations or deliver contracted services.
We use reasonable care to protect submitted information, but no website, email, or online transmission can be guaranteed completely secure.
For privacy questions or update requests, please call 786-945-7780 or email [email protected].